Post by: GTRS Fiero on March 16, 2018, 08:46:27 pm
One went to Texas, where is was "delivered". Apparently, there was a mix-up with another buyer. Amazon offered to send me the product the other person ordered, but they wouldn't tell me what the product is, except that it isn't the same thing. Why would I want that? This has happened several times.
2 items went to the seller, rather than the buyer. Apparently, Amazon is a distributor, and stocks a bunch of product. So, they sent it back to the seller, or whomever made the product.
Amazon is going to call the post office to see about some other items. I wish them luck. USPS has no idea where anything is. If you call the local post office, they direct you to one distribution center after another. You have to wait while they dawdle, then for an endless series of supervisors. Then they have to call every single delivery driver to ask if the driver has seen a package. Yep, they sure have. There are apparently whole buildings of packages they haven't delivered, because you always have to wait for them to "go check another building". As soon as they hang up, they apparently take a 2-week vacation, leaving no record of this conversation, because nothing happens for 2 weeks, and when you finally get back to them 2 weeks later, you have to start over. Apparently, only one person handles these issues. Usually, the package is discovered carelessly tossed out of the way somewhere. And USPS wonders why people don't want to use them.
A product I ordered on 3/10, for delivery on 3/13 still hasn't shipped.
I really don't know where to start. Computers will eventually replace all postal workers, but I used to think that was a bad thing. Trying to get a computer to rectify a mistake is an exercise in futility.
Post by: Raydar on March 16, 2018, 10:56:23 pm
Post by: GTRS Fiero on March 16, 2018, 11:10:36 pm
Post by: TopNotch on March 16, 2018, 11:13:42 pm
Good to hear. Maybe it's my area.Must be. Both Granny Linda and I get good service from Amazon.
Post by: GTRS Fiero on March 16, 2018, 11:37:54 pm
The one across from the post office is small, about 600,000 square feet, at a guess. It's not completely operational. It's in a bad location, because the road is divided. Ingress and egress is constricted, and the traffic light is very short. So, it can only be approached from the South, and exit is on the same lane, going North. Getting back onto the highway is difficult. We recommended a nearby site that had better access, but Amazon refused. Amazon plans to have land seized via eminent domain to change things to suit themselves, but this would affect people's homes and lives. As things sit, trucks are driving through residential neighborhoods and over a bridge only rated for 15 tons. They're destroying the roads. But, this is the only easy way to get back on the highway. The other interchange was just completed before Amazon moved in, but they realized that they made things worse before it was completed. In fact, they wouldn't have completed work, but the money was already spent.
Apparently, one of my orders came from a local warehouse.
Post by: GTRS Fiero on March 17, 2018, 01:14:40 pm
Post by: TopNotch on March 17, 2018, 05:15:13 pm
Post by: Raydar on March 17, 2018, 05:44:38 pm
Post by: GTRS Fiero on March 17, 2018, 05:59:04 pm
Back to shipping delays. We ordered some items. 2 weeks later, still not shipped. I drove up to Michigan and bought what I wanted...in 2016. Those items still haven't arrived at my office. Those were ordered on the business Prime account. We got our money, but the products are sitting somewhere. One of my techs has Prime, and also is having issues with shipping, although he lives more than an hour away. On our business Prime account, we ordered 2 Surface Pro tablets. After a few months of them not being shipped, we got our refund, then went and purchased locally. I can't tell you how often I've ordered something that was "in stock" only to have them tell me weeks later that it wasn't. Part of the problem is that their system truncates addresses.
I used to be a courier, and dispatch would send me to a particular address, city, and ZIP. When they got the city and ZIP wrong, I'd end up in the wrong place. Sometimes, several cities share a ZIPCODE. I have several friends who can't get mail, because their addresses won't fit. The GPS can't find them, either.
Invoicing is terrible. If you order 50 items, say, you get a total. Then, they split everything up, and the charges to your card are all sorts of amounts. Trying to sort it out takes forever. When the stuff arrives, often you get random products. My favorite is products, like 3D printers, that are bad. Amazon passes the buck. We had to dispute the charges. It was $25K. They said they'd come get the printers. I won't hold my breath.
I'm not sure why I should pay to get basic service, that they still can't provide.
Post by: GTRS Fiero on April 05, 2018, 07:51:55 am
Amazon says to check back in a few days, and they'll help me out.
Post by: pgackerman on April 05, 2018, 09:14:58 am
Where do you live?
Post by: GrannyLinda on April 05, 2018, 10:39:30 am
On Friday (3/30), Amazon "overnighted" me a replacement item, to replace a lost item. As of 4/3, the replacement item is in "carrier delay". I think this makes my point about Prime. The difference is, if I don't pay for Prime, Amazon pays a penalty for late deliveries, and my shipping is free. When items are late with Prime, it's just too bad.
Amazon says to check back in a few days, and they'll help me out.
Post by: GTRS Fiero on April 05, 2018, 07:06:33 pm
Where do you live?
In the gateway city.
Post by: GTRS Fiero on April 05, 2018, 07:08:20 pm
Are Any Of Your Neighbors Having Problems With People Stealing Packages From There Homes ?
No. That is not a problem here, but the package hasn't been delivered anywhere. At least it left Amazon.
Post by: pgackerman on April 05, 2018, 09:35:05 pm
Where do you live?
In the gateway city.
Which gateway city? https://en.wikipedia.org/wiki/Gateway_Cities (https://en.wikipedia.org/wiki/Gateway_Cities) LA? Boston? St Louie?
Post by: GTRS Fiero on April 05, 2018, 09:37:49 pm
Post by: pgackerman on April 06, 2018, 07:54:36 am
A friend of mine was recently in that area. To bug him I looked up Fieros on c-list and found a beautiful black 3.1L turbo with side air scoops about the level of the notch. Told him to check it out. Description said digital dash, but there weren't any interior photos. Asked less than $5K.
Do you know the car?
Post by: GTRS Fiero on April 06, 2018, 08:16:09 am
Post by: pgackerman on April 06, 2018, 09:01:28 am
Looks like it's gone.
Post by: f85gtron on April 09, 2018, 05:15:19 am
And yes, I'm bugged AND miffed. Also, NOT happy with the ice and snow. NOT COOL! Froze my butt off! What kind of spring break was that?!
Is the arch back open yet?
Post by: TopNotch on April 09, 2018, 07:46:59 am
Post by: GTRS Fiero on April 09, 2018, 08:08:14 am
Post by: GTRS Fiero on April 21, 2018, 10:24:19 am
Post by: GTRS Fiero on May 07, 2018, 06:25:24 pm
Post by: GTRS Fiero on June 18, 2018, 07:18:12 pm
So, I called amazon. Must wait until the end of the month to do anything, according to them. Wrong answer. I suspect this will be free.
Post by: GTRS Fiero on April 07, 2019, 12:18:55 pm
Post by: PK on April 07, 2019, 01:09:13 pm
Post by: GTRS Fiero on April 07, 2019, 01:25:02 pm
Post by: GTRS Fiero on June 20, 2019, 12:23:59 am
Post by: Fierofool on June 20, 2019, 08:25:45 am
On the bright side, the law says that if a product is delivered to you and you didn't order it, you notify the originator to pick it up and they don't, it's yours for free.
I had that happen to me in Massachusetts. We received a complete set of encyclopedias with bookcase. It was something that came about when our name was published in the New Birth section of the newspaper. Then they sent us a bill. Told them I was keeping them and not paying if they didn't pick it up. Before computers, it was snail mail but eventually, they had the stuff picked up at our home when they couldn't produce any proof we ordered it.
Post by: GTRS Fiero on June 20, 2019, 06:20:49 pm
Post by: TopNotch on June 20, 2019, 08:20:26 pm
Post by: GTRS Fiero on June 20, 2019, 09:30:22 pm
Post by: GTRS Fiero on August 15, 2019, 07:08:31 pm
They next tried to blame the shipper for not delivering both items. That logic did not work, either, because only 1 box was shipped. Next, they said someone must have taken 1. Of course, the box was sealed, but more importantly, the shipped weight matched the weight of only 1 item.
I couldn't resist asking uf they were going to tell me that the scale was off. I thought the person was joking when he replied that that was the only explanation. Apparently not. No, that isn't the ONLY explanation. I guess I'll require a full refund...since the scale is off.
Post by: GTRS Fiero on September 11, 2019, 08:39:26 pm
Note my Fiero in the background for relative size.
Post by: Fierofool on September 11, 2019, 10:15:29 pm
Post by: GTRS Fiero on September 11, 2019, 10:18:29 pm
Post by: GTRS Fiero on October 24, 2019, 07:56:20 am
I cancelled that one. The seller rather angrily messaged me that they were doing their part, and that it's too late for me to cancel my order. I responded that it isn't too late for me to cancel my payment. So, Amazon says I must wait until after the adjusted delivery date next year. Nope. Payment cancelled.