Friday, I tried calling Sage support. I couldn't get through at all. According to the message, they were closed for a company meeting. I finally got through today, and discovered that they are in GA, and were closed for the snow day.
2017, and no virtual call center? The meteorologist predicts, and people hop, as if the meteorologist has been right more than wrong, or ever. I can't understand this. How much snow do they get before they close? What type of service business closes for snow? Heck, I'd have to take calls from home, but at another job, we just moved the calls to another center.