My wife's card was regularly getting compromised after visiting the grocery store. It took months to get them to address the issue, and then only because there were hundreds of people affected. In the meantime, various things were purchased from walmart and best buy for pickup. We had the police round up the people who arrived for pickup. Apparently, the thieves thought they outsmarted us by not having the items delivered to their house. Their comments to the police included, ”how did you find me?” ”for real? This ain't fair, man!”, ”yo, I figured you all owed me”, etc. As part of the process, the police instructed the customer service people to require a copy of the theives' valid picture ID. So, the police had an address and cause. Once the thieves walked out the door with the product, they were arrested. The products were over the limit, so they faced a felony. With a warrant, other thieves were arrested and product was siezed.