I need my info, too. What's that song that ends something like, ”Who am I? What country am I in?”
AT&T wiped my phone. If that would've fixed it, it wouldn't have been OK, but now it's in an endless boot loop at the AT&T logo. The original problem was that it wouldn't charge. They said it was the battery. It wasn't. Now, they claim that it's a software issue. I think it's an ID10T error in the PETI chip. They were supposed to back up my text messages, but their backup didn't work. Or, the moron didn't know how to use it. I got the manager, who said they'll have a replacement phone shipped to me in 3 weeks. No loaner. I made them cough up $40 for a ZTE phone. Who knew that, at 8Gb storage, the OS and included apps completely fill up the device?